Shoretel Cloud Connect Network Diagram

Network administrators must consider a multitude of complex configuration tools and networking parameters when designing a small or large scale local area. For mivoice connect please refer to mitel for salesforce mivoice connect for st13 or st14 please refer to mitel for salesforce st13 and 14 requirements. Instead fax documents are sent and received through a user s email account.

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The call center definition and optionally the apex package must be loaded and configured in the salesforce instance salesforce admin access required.

Shoretel cloud connect network diagram. Data rate must be at least 128 kbps which most cable modems provide. An always on broadband connection. From the handset that sits on your desk to instant customer support and every implementation step in between connect cloud and harbor networks are there. The area circled on the left.

By combining an intuitive user experience with google cloud s proven reliability micloud connect makes every aspect simple and secure. However this isn t just a cloud service. Network diagrams firewall settings off net firewall best practices faq related topics. The attached pdf provides documentation about the use of data networking best practices for the mitel micloud connect 1 x platform and to a lesser extent the legacy shoretel sky platform.

Mitel has renamed rather than replaced the original shoretel product line as micloud and mivoice connect respectively. Micloud connect is an easy to use all in one cloud communications collaboration and contact center service. Shoretel connect cloud is fully hosted voip and managed unified communications as a service ucaas it is an end to end it cloud business phone solution. Shoretel cloud connect work weightless a well defined cloud based unified communications voice system takes the burden of owning configuring and managing your phone system off your shoulders making your work feel less like work.

The following dual physical segregated network diagram shows a cloud based managed circuit and router at two customer locations with gre failover. In order to operate a remote phone in the shoretel sky phone system you must have the following. Shoretel connect faxing solution users of shoretel s connect online faxing service have the ability to conveniently send and receive faxes without using a standard fax machine. In 2012 shoretel took this model to the cloud via their acquisition of m5 networks and released shoretel connect a fully hosted voip service.

Love your phone the first question to ask yourself is whether you want your phone system on premises managed by an it staff or in the cloud on secure data centers. Use the area circled above when comparing the diagrams for the dual physical network and virtual lan network vlan. Dual physical segregated network diagram. Both these products are basically the same in that they are feature rich ip pbx ucaas available as either a cloud on site deployment which is available in most global regions.